Frequently asked questions
How to contact you on cooperation issues?
Fill out the "Contact" form above.
In which countries are your products still represented?
We are represented in Ukraine, Latvia, Germany, Italy.
In which online stores can I buy your products?
Our products can be purchased on:
In which country are the products manufactured?
Our products are manufactured at the Alpiflor factory in Italy.
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Questions about delivery and payment
What are the available delivery methods?
- InPost courier
- InPost packages
- DPD courier
How long after ordering will I receive my goods?
Mon-Fri if you place an order before 16:00, and on Sat before 15:00 the goods will be shipped on the same day. The average delivery time is 2 working days
How can I change the delivery address?
After receiving confirmation of sending by email, contact the selected delivery service
How to get an invoice for the order?
To receive an invoice, in the comments to the order you must specify the company details and NIP number
How can I pay later?
Payment is made when placing an order. After receiving payment, an invoice is issued and sent with the order
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